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Information for New Utility Customers...

The Financial Services Department is responsible for water, sewer, sanitation and stormwater management fees, all billed monthly on the same utility statement.  Call 843-918-1212 for assistance.  The Financial Services Department is in the City Services Building, 921 North Oak Street, Myrtle Beach, SC  29577.  If you're a new customer, see the FAQs below!

How can I pay my utility bill?

Can I receive my bill electronically and avoid the paper bill?

I need to start my utility service.  What do I do?

How much is the utility deposit?

Does it matter whether I am a new customer or an existing customer when applying for utility service?

I am a property owner who rents to others. Do I have to pay a utility deposit?

When do I get my deposit back?

How often am I billed?

What kind of utility bill can I expect to receive?

Will I receive a bill even if I do not use any water?