Choose how you want to pay your water bill

Customers have a number of options for paying their monthly utility bills from the City of Myrtle Beach. For example, you can pay in person, online, by telephone, at a drop box during or after hours, at a drive-up window during business hours, through an automatic bank draft or simply by return mail. Here’s a handy list of ways to pay. Visit our Utility Services page for more information: https://www.cityofmyrtlebeach.com/…/utility_billing_divisio…

• The IVR Customer Por...tal allows a one-time payment without having to create a user account.
• Call 844-571-2888 and use our pay-by-phone feature. The call is free, and there’s no service charge to pay either with credit card (Visa, MasterCard, Discover) or electronic check. The pay-by-phone option is available 24-hours a day, including holidays, and even has an option to hear the message in Spanish.
• You may mail your payment using the self-addressed envelope that is provided with your utility bill statement.
• You may pay your bill in person at the City Services Building, 921 Oak Street, Myrtle Beach, SC. A drive-through window is available, or you may come inside to the service counter.
• You may use one of the two after-hours utility payment boxes located at the City Services Building.
• You may choose to have your monthly bill via automatic bank draft (checking or savings ac-count) or self-managed automatic draft (credit card, debit card, or e-check account) by registering for an account using our IVR Customer Portal.
• You may sign up for On-Line Utility E-Service to view your utility account, which also offers the ability to pay your bill with a Visa or Mastercard.